PatientPulse is a complete solution for continuously monitoring
patient satisfaction and staff performance. It can help avoid
negative public reviews and improve government survey scores by
clearly identifying areas for improvement in real time.
With the government's commitment to abolish practice boundaries and
the recent introduction of public reviews on the NHS Choices
website, GP practices are braced to feel the financial impact of
unsatisfied patients. Patient satisfaction is set to become a key
metric in the operational success of all primary health providers.
It will pay to be proactive in tracking patient satisfaction between
your quarterly GP Patient Surveys.
We have secured an exclusive offer with PatientPulse for a 20%
discount on 12 month contracts and 10% on 6 months - but you'll need
to get in touch with them before 31st December to qualify.
The benefits of PatientPulse
No hardware or software to install - get started immediately
Innovative use technology - text messaging and the web are
inexpensive, reliable and familiar to patients.
Real-time results - immediate analysis of data and 24/7 access
How it works
Choose your questions - target the issues that most concern you by
choosing appropriate questions from a pre-compiled list
Promote your survey - PatientPulse supplies posters and cards that
provide patients with simple, clear instructions on how to take
part.
Capture your data - patients use text messaging, mobile applications
or their home computer to complete the simple survey. Your staff
don't need to do anything.
Analyse your results - data is received and analysed immediately and
scores will be benchmarked against local and national results
What's the cost
The cost of losing patients can be high. Because PatientPulse
requires no hardware or software our prices are highly competitive.
PatientPulse is a complete solution for continuously monitoring patient satisfaction.
Your staff do not have to do anything.
Real-time results and 24/7 analysis.